Is this utility shut-off text a scam?

Very likely, if it demands immediate payment to stop your power, gas, or water from being cut off “in the next hour.” Utility-impersonation scammers create panic with a tight deadline and push you toward gift cards, a prepaid card, a payment app, or a link — methods a real utility never uses. They often spoof the company name and a look-alike number to seem official.

A legitimate utility gives written notice by mail well in advance, lists your account number and balance, and offers normal payment channels through its official website or billing line. It won't demand payment within an hour by gift card. If you're unsure, look up your utility's number from a past bill or its official site and call to check your balance. Never pay from a texted link — check the link first.